Frequently Asked Questions

FAQs

How Often Should I Have My Carpets Cleaned?

This depends greatly on the situation. At Clean Right Carpet Care, we generally recommend having your carpets cleaned once or twice per year. Your carpets may need to be cleaned more or less frequently based on several factors such as the amount of traffic, whether you have pets, or the overall condition of your carpet.

What Makes Clean Right Carpet Care Different From the Competition?

We provide respectful and thorough carpet cleaning services. We will treat your home like it’s our own and will thoroughly clean your carpets and upholstery without damaging any other part of your home. We have the highest level of experience and expertise, which is reflected in our high-quality services. Don’t just take our word for it – view reviews from our clients here

Do I Need to Vacuum Before Having My Carpets Cleaned?

Absolutely! We recommend vacuuming your carpets thoroughly before Clean Right Carpet Care arrives. Vacuuming your carpet ahead of time allows us to do the best possible job because we will be able to see any stains that might be present and get a better idea of your carpet’s condition.

What Methods Do You Use to Clean Carpets?

We use a method called heat extraction, also known as steam cleaning. This method pushes steam down into the carpet, then extracts the steam from the carpet along with any dirt or stain. This method is effective at removing deep stains without getting the carpet as wet as other methods might.

What Areas Do You Serve?

We are based in Hampton, GA, but we serve a very wide area including but not limited to Hampton, Stockbridge, McDonough, Jonesboro, Atlanta, Conyers, Rex, Griffin, and many surrounding areas. If your town isn’t on this list, just give us a call. Chances are, we will come to you!

Visit our Contact Us Page

Do You Move Furniture?

We can move small furniture pieces, but any larger pieces such as couches should be moved before we arrive. We are also happy to clean around your large furniture pieces as needed, as long as we have room to move our equipment through the area.

How Long Will It Take for My Carpet to Dry?

On average, most carpet will take between 4-5 hours to dry. It is important to give your carpet time to dry to prevent new dirt and stains from soaking into the damp carpet.

What Should I Do if My Carpets Have Been Damaged by Water?

Remove furniture and valuables from the area to prevent further damage. Then, give us a call for a consultation ASAP so we can talk you through the next steps and schedule a water damaged carpet restoration service. We will extract the water from your carpet and ensure that your home is back to tip-top shape.

Can You Remove Pet Odors From My Carpet?

Yes, we can. We will take a look at your carpets to get a better idea of the source of the pet odor you are experiencing, and we will thoroughly clean your carpets to remove any stains and sediment that may be present. Give us a call today to discuss any specific pet odor concerns.

Can You Apply a Stain Blocking Product to My Carpet?

There are products on the market that can be helpful at preventing carpet stains. We would be happy to recommend a product for you, and apply it at an additional charge. However, it is important to keep in mind that the best way to maintain the life of your carpet is to clean it regularly.

FAQs

Your Question Is Not Here?